Understanding Page Time-Outs After Video Completion

Modified on Wed, Jul 19, 2023 at 1:05 PM

In our system, we have implemented a mechanism to ensure a smooth and efficient learning experience. One aspect of this is the page time-out feature that comes into play after completing a video. This knowledge base article aims to provide clarity on how this feature works and what actions are required to avoid page time-outs.


After watching a video, it is important to proceed by clicking the continue button within a specific timeframe. If the video remains in a completed state without any further action for a certain duration, the page will time out. This means that you will need to rewatch the video in order to progress to the next segment.


Preventing Page Time-Outs:

To prevent page time-outs and seamlessly progress through the course, it is crucial to take the following steps:


Pay attention to the completion of the video: Once the video finishes playing, be mindful of the next steps required to continue.


Promptly click the continue button: After video completion, ensure that you click the continue button within the designated timeframe. This action is essential for avoiding page time-outs.


Stay active on the page: Engage in activities that demonstrate active participation on the site. This includes navigating through the content, selecting options, or typing responses. Continuous activity on the page will prevent time-outs from occurring.


Understanding the page time-out feature after video completion is crucial for a seamless learning experience. By promptly clicking the continue button and staying actively engaged on the page, you can avoid time-outs and progress smoothly through the course.


If you have any further questions or encounter any difficulties related to page time-outs, please don't hesitate to reach out to our support team. We are here to assist you and ensure a successful learning journey.

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