Understanding Page Time-Outs After Video Completion

Modified on Thu, May 29 at 2:39 PM

In our system, we have implemented a mechanism to ensure a smooth and efficient learning experience. One aspect of this is the page time-out feature that comes into play after completing a video.

After watching a video, it is important to proceed by clicking the continue button within a specific timeframe.

If the video remains in a completed state without any further action for a certain duration, the page will time out: This means that you will need to rewatch the video in order to progress to the next segment.

Preventing Page Time-Outs:

To prevent page time-outs and seamlessly progress through a course, it is crucial to take the following steps:

Pay attention to the completion of the video: Once the video finishes playing, be mindful of the next steps required to continue.
Click the continue button soon after it ends: After video completion, ensure that you click the continue button within the designated timeframe. This action is essential for avoiding page time-outs.
Stay active on the page: Engage in activities that demonstrate active participation on the site. This includes navigating through the content, selecting options, or typing responses. Continuous activity on the page will prevent time-outs from occurring.

If you have any further questions or encounter any difficulties related to page time-outs, please don't hesitate to reach out to our support team. We are here to assist you and ensure a successful learning journey.